Sofitel Lisbon Liberdade 5 stars

Customer review rating (ALL Rating) 4.6/5 2,089 reviews

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Description

Hotel extras

  • Close to theaters, luxury boutiques and museums.

  • In front of the metro station

  • Just walking distance from Rossio, Praça do Comércio and historic areas.

  • The best location in Lisbon, in the heart of Avenida da Liberdade

  • Elegant suites, with all the comfort of an apartment

Our accommodation(s)

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Hotel location

Sofitel Lisbon Liberdade

Avenida Da Liberdade 127
1269-038 LISBOA
Portugal

GPS:38.71891, -9.14508

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MATIZ LISBOA

Using local and fresh products, our Executive Chef, Daniel Schlaipfer, gives his own touch to all signature dishes, arousing curiosity and taste, and offering an exclusive experience.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  2,089 reviews

TripAdvisor Rating  4.5/5  5,034 reviews

Certificate of excellence 2025

My first and last stay here !

TripAdvisor rating 2.0/5

EllaElla_77 TripAdvisor review

The hotel is aged. The towels are literally grey colour. What disappointed me most. I left “ do not disturb “ sign when leaving for meeting. I put my daily supplements by order and clothes to be ready quickly for another meeting. Everything was moved when I came and there was housecleaning instead of my instructions not to enter. I tried to call reception as I was absolutely frustrated. The phone did not work. I went down the reception and complained. They said they will check how it could happen. But no one even bothered to apologise, or call and simply to check on me. Shameful for 5star hotel with such chain. My last stay here.

Customer review rating 4.5/5

Adam T. Couples - Confirmed reviews ALL

The reception staff were outstanding.

Dear Mr. T., Thank you for choosing Sofitel Lisbon Liberdade during your recent visit to Lisbon and for taking the time to share your experience. Hearing that you had such a positive impression of our staff is a true highlight for us. At the heart of our mission is the desire to provide warm, personalised service and a comfortable, elegant environment where guests feel valued and at ease. Your feedback is more than appreciated—it strengthens our resolve to continue improving and to exceed expectations. We are delighted to know that your experience reflected the standards we strive for. We hope to welcome you back for another enjoyable experience in Lisbon. Warm regards, Fátima Rana Quality Manager Sofitel Lisbon Liberdade

Customer review rating 4.5/5

Castulo B. R. Couples - Confirmed reviews ALL

Excelente Servicio y Atención, Loby, Bar y Restaurante.

Estimado Sr. R., Le agradecemos sinceramente por haber elegido el Sofitel Lisbon Liberdade para su reciente estancia en Lisboa. Nos complace saber que disfrutó de nuestras instalaciones y del servicio recibido. Agradecemos profundamente sus amables palabras. Esperamos tener el placer de darle la bienvenida nuevamente muy pronto para otra estancia memorable con nosotros. Atentamente, Fátima Rana Quality Manager Sofitel Lisbon Liberdade

Customer review rating 5.0/5

Ting A. Couples - Confirmed reviews ALL

We were warmly welcome and the staff were friendly and very helpful.

Dear Mr. A., Thank you for choosing Sofitel Lisbon Liberdade during your recent visit to Lisbon and for taking the time to share your experience. It is truly rewarding to know that our service, the friendliness of our staff, and our prime location contributed so positively to your experience. At Sofitel Lisbon Liberdade, we take great pride in delivering genuine hospitality and creating memorable stays for our guests. Knowing that our efforts made a difference during your time with us is the greatest recognition we can receive. Your kind words will be shared with the entire team, as they serve as wonderful encouragement to continue striving for excellence in everything we do. Your return would be a true pleasure, and we look forward to providing you with another exceptional stay. Best regards, Fátima Rana Quality Manager Sofitel Lisbon Liberdade

Customer review rating 5.0/5

Anne C. Couples - Confirmed reviews ALL

All staff was super helpful and very welcoming! Will definitely be back. Thanks for an amazing stay! Ana was wonderful.

Dear Mrs. C., Thank you for choosing Sofitel Lisbon Liberdade during your recent visit to Lisbon and for taking the time to share your experience. It brings us great satisfaction to hear that our team, especially Ana, contributed positively to your experience. Our goal is to offer each guest a refined and personalised experience, and knowing that the quality of our service stood out during your stay means a great deal to us. Such recognition reinforces our ongoing commitment to excellence and motivates us to go even further in ensuring that each visit is special. We hope to have the honour of hosting you again soon for yet another enjoyable visit. Best regards, Fátima Rana Quality Manager Sofitel Lisbon Liberdade

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Other web-users rate our hotel

  • 813 reviews 9.7/10 Location
  • 914 reviews 7/10 Room
  • 1,425 reviews 8.9/10 Service
  • 6 reviews 4.8/10 WiFi
  • 354 reviews 7.8/10 Breakfast
  • 279 reviews 8.5/10 Food
  • 202 reviews 8.5/10 Cleanliness
  • 112 reviews 5.2/10 Value

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