阿姆斯特丹市中心瑞享酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 2,690 评论

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酒店其他优惠

  • 绿色环球白金会员

  • 位于市中心,紧邻中央车站

  • 餐厅和酒吧

  • 11 间现代化会议室

  • 客房和套房配备免费无线网络,可欣赏壮丽的景色

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酒店位置

阿姆斯特丹市中心瑞享酒店

Piet Heinkade 11
1019 BR 阿姆斯特丹
荷兰

GPS:52.377927, 4.914193

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酒店内
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

Mövenpick Restaurant

在我们的餐厅享用富有创意的国际风味菜肴。品尝新鲜正宗的风味,尝试各种香料带来的味蕾惊喜。

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我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  2,690 评论

TripAdvisor 评级  4.3/5  7,765 评论

卓越奖 2025

Movenpick Hotel Amsterdam. Great stay.

Tripadvisor 评级 5.0/5

Indyjones1 Couples - 经 TripAdvisor 认证的评论

Movenpick Hotel Amsterdam was our go to for our cruise. The hotel sits next door to the cruise terminal. Easy access to go to and for bag dropoff. We were upgraded to a suite that had a view over canals and ships. Included was the mini bar that was fully stocked plus breakfast. A lounge was also included that had all day non alcoholic drinks. A bar setup is from 4pm to 6pm. Beer and wine. Back to the breakfast. Fantastic. You are met by Arthur. What an engaging person. On for a chat if not too busy. Great selection of food We also had a dinner buffet which was only available for a few days. Please bring it back. Again the selection was unbeatable. Chef prepared meals. 27.50 euro. Bargain. We have another 3 night stay and are looking forward to being here and seeing everyone again Definitely 5 stars for us.

Dear Indyjones1, Thank you for the elaborate review and praising Arthur! Hope you enjoyed your cruise and that we may welcome you back soon for that 3 night stay! With kind regards, Remco Groenhuijzen General Manager

Great PreCruise Option

Tripadvisor 评级 5.0/5

VanLaraLe Couples - 经 TripAdvisor 认证的评论

Stayed two nights prior to a river cruise and we liked the proximity to the ship and the hotel views. Although the property lacks the Amsterdam charm, check in was very quick and easy, the room was well situated, and the included breakfast in the light filled room was more than sufficient. This is a great hotel for a pre cruise accommodation because it has everything you need after a long flight. It is within walking distance to the station, and we found delicious restaurants within walking distance.

Dear Lara, Thank you for sharing your feedback on TripAdvisor. We are delighted to hear that our convenient location, quick check-in, and delicious breakfast made your stay enjoyable before starting your river cruise. It is also good to hear you found convenient dining options nearby as well. We appreciate your feedback and look forward to welcoming you again in the future! Kind regards, Remco Groenhuijzen General Manager

Unpleasant check in experience

Tripadvisor 评级 1.0/5

SabliciousDags 家庭住宿 - 经 TripAdvisor 认证的评论

We checked into the hotel with my son at around 8pm on 23 May after a long journey from abroad. Understandably, my son was tired and hungry, and we simply wanted a smooth and quick check-in so we could get some food. However, the experience at reception was disappointing. The staff member assisting us repeatedly answered incoming phone calls during our check-in, including a third call while still serving us. Despite my son clearly stating he was hungry in front of her, she continued prioritising the calls. I asked if she could not answering the phone while serving us, as it felt unprofessional and made us feel as though we were not a priority. She replied that it was company policy to answer in case the call was from management. I found this explanation unsatisfactory, particularly as there were at least three other staff present at reception who were not assisting any guests or answering calls. If she is the supervisor and required to answer all calls, then perhaps someone else should have been assigned to check us in. I also overheard that the call was related to room service – not an urgent matter requiring immediate attention while a guest is being served in person. First impressions matter, and this experience unfortunately set the wrong tone for our stay. If it is indeed company policy for receptionists to prioritise phone calls over guests standing at the desk, I would prefer to be asked to wait rather than being partially served. Guests deserve undivided attention during check-in, especially after a long day of travel.

Dear guest and dear family, Thank you for sharing your anonymous feedback on this platform. I have carefully read your detailed review and regret to learn our service and impression you received could not meet to your expectations, for which my apologies. We can certainly understand that travelling from abroad, especially with a child, may bring inconveniences such as tiredness. During the peak moments such as a busy check in it can indeed get busy with arriving guests and phone calls. Answering phone calls is a shared responsibility within our entire team regardless of the related position. It is a common practice our/ and many other Front Desks handle guest procedures at the same moment as our colleague tried to explain to you. We will have a look into our procedures to ensure our valued guests -you- receive the care and attention you expect and deserve from us. Your understanding and patience is highly appreciated. We are more than happy to assist should you consider to return to our hotel. Kind regards, Remco Groenhuijzen General Manager

Overnight stay

Tripadvisor 评级 3.0/5

michelle b 经 TripAdvisor 认证的评论

After disembarking from a cruise vessel we had booked a room in this hotel as we are Accor gold members. Unfortunately the reception staff were unable to assist as the system was down and they were quite uprupt Conceiage staff were so helpful room was nice and large although shampoo bottle was not working The hotel stated they were short staffed and this was the same 2 weeks prior Not sure I would stay there again

Dear Nonnie and Ben, Thank you very much for sharing your anonymous review on this platform. Unfortunately, our system went down on a global level unexpectedly causing mentioned issues for both our valued guests like you as well as internally. This can happen worldwide, we apologize for the inconveniences this has given you. Good to hear you appreciated the large and well appointed hotel room as well as the kind service you received. We hope to welcome you again and are happy to assist you with any inquiries you may have! Kind regards, Remco Groenhuijzen General Manager

Perfect For Cruise Ship Travelers!

Tripadvisor 评级 5.0/5

Arthur G Couples - 经 TripAdvisor 认证的评论

Sometimes, when your booking agent, in our case,a cruise ship company,arranges a hotel as part of a packaged vacation, you run the risk of not being satisfied with the accommodations, however we we very fortunate that we were sent to the Movenpick Hotel! From the moment we entered lobby and were greeted warmly by the gracious concierge staff and especially, Tina Maddaloni, who went made us feel special and treated us with such professionalism that I asked if I could take a picture to remember her! Our room was lovely on the 11th floor with a lovely view . Our room had a safe, hair dryer, coffee and tea pot and a selection of pods and tea bags as well as a refrigerator that came with two complementary containers of water! Our accommodations also included their breakfast buffet! When making your reservation, you must ask for this to be included ! If not the charge is around 26 Euros! However, it’s definitely a terrific deal and worth the price! Just plan on skipping dinner the night before, because the hotel’s breakfast buffet is better than the breakfasts we were served on our elegant cruise ship! Their breakfasts must have a great reputation, since there were lots of guests having wonderful mesls and spread over three dining rooms! The Movenpick is located right next to the cruise ship terminal so it’s very convenient to travelers. It’s also only about a ten minute walk to Amsterdam’s Central Station, where many trams and buses terminate so you’ll never be far away from lots of travel options. Also the 26 tram stops across the street from the hotel. And of course there’s lots of cabs and Ubers readily available. We loved our visit to Amsterdam and look forward to returning to the Movenpick in the future!

Dear Arthur, Thank you very for your wonderful review! We are delighted to hear that your stay exceeded your expectations and that our convenient location ,friendly and professional staff, and comfortable amenities added to your enjoyable stay. As always compliments will be shared with Tina and related team for encouragement! You may be interested to know, when booking your stay directly in our hotel, you will receive the best available rates AND the best booking conditions! Good to hear you enjoyed our delicious and extensive breakfast buffet and the convenience of being close to the cruise terminal. We look forward to welcoming you back to Movenpick on your next visit to Amsterdam! Kind regards, Remco Groenhuijzen General Manager

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其他网络用户评价我们的酒店

  • 1,920 评论 8.8/10 位置
  • 2,680 评论 8.2/10 房间
  • 2,227 评论 7.8/10 服务
  • 61 评论 3.6/10 上网
  • 1,144 评论 8.9/10 早餐
  • 872 评论 7.1/10 清洁度
  • 473 评论 7.7/10 设施
  • 100 评论 8.2/10 运动休闲

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