Novotel Bali Nusa Dua - Hotel & Residences 5 stars

Customer review rating (ALL Rating) 4.4/5 1,229 reviews

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Description

Hotel extras

  • The Square open-air restaurant

  • Range of beach activities and water sports

  • Relaxing spa and leisure facilities

  • Family-friendly suites with kitchenettes

  • Dedicated kids' club and daily activities

Our accommodation(s)

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Hotel location

Novotel Bali Nusa Dua - Hotel & Residences

Jl Pantai Mengiat, ITDC Complex Po Box 116
80363 BALI
Indonesia

GPS:-8.808674, 115.225371

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,229 reviews

TripAdvisor Rating  4.2/5  4,421 reviews

Certificate of excellence 2024

Take a Pause

TripAdvisor rating 5.0/5

RebeccaJ2144 TripAdvisor review

Shout out to Hani who was so welcoming at the PAUSE CAFE. Great selection on the menu including a variety of healthy juices. Not to mention the mouth watering pastries. Cute little place away from the bustle.

Dear Valued Guest, Thank you so much for taking the time to share your lovely feedback! We're thrilled to hear you enjoyed your visit to Pause Café and that Hani made you feel so welcome. We're also glad you loved the menu selection, especially the healthy juices and our freshly baked pastries. Your kind words mean a lot to us, and we look forward to welcoming you back for another relaxing break at Pause Café. Warm regards, Guest Experience Team Novotel Bali Nusa Dua

nice

TripAdvisor rating 5.0/5

Inspire10029900128 TripAdvisor review

hotel with very nice view, spacious room, I enjoyed staying in this hotel. also the staff is very friendly and helpful :)

Dear Valued Guest, Warmest greetings from Novotel Bali Nusa Dua! Thank you very much for your kind review. We are delighted to hear that you enjoyed your stay with us, especially the spacious room, the beautiful view, and the warm hospitality from our team. Your kind words truly mean a lot to us, and we hope to welcome you back soon for another relaxing and memorable stay in Bali. Warm regards, Guest Experience Team Novotel Bali Nusa Dua

Overall, this restaurant offers top-tier food, service, and atmosphere. I would highly recommend it to anyone looking fo

TripAdvisor rating 5.0/5

Gusti Ayu Citra... U TripAdvisor review

Gourmet bar very nice, and Pak Andi. (the manager of outlet) very welcoming. The staff were attentive and knowledgeable about the menu, and they made excellent recommendations based on our preferences. Our server made sure everything was perfect without being intrusive. The price of beer package very reasonable . I am enjoyed my lunch there.

Dear Valued Guest, Warmest greetings from Gourmet Bar at Novotel Bali Nusa Dua, Thank you sincerely for your wonderful feedback and for taking the time to share your recent dining experience with us. We are truly delighted to hear that you enjoyed the top-tier food, warm service, and inviting atmosphere at our restaurant. It’s especially heartening to know that Pak Andi and our team made such a positive impression through their attentiveness and knowledgeable service. Our goal is always to create a comfortable and personalized experience, and we’re so pleased that your visit reflected this. We’re also glad you appreciated the beer package and found the pricing reasonable—it’s wonderful to hear that your lunch was both enjoyable and memorable. Your kind recommendation means a lot to us, and we look forward to welcoming you back again soon for another great experience. Warmest regards, Guest Experience Team Novotel Bali Nusa Dua

Universal

TripAdvisor rating 5.0/5

Inyoman S TripAdvisor review

This hotel enough good, For the restaurant and food is excellent Many staff is humble and the taste of is delicious One of favorite buffe is balinese buffe And my experience is join a cooking class The recommend one of program this hotel And the room is clean

Dear Valued Guest, Warmest greetings from Novotel Bali Nusa Dua! Thank you very much for taking the time to share your kind review. We’re truly pleased to know that you had a good experience during your stay with us. We’re delighted that you enjoyed the culinary offerings at our restaurant — especially the Balinese buffet, which is one of our most-loved themed nights. It's wonderful to hear that our food and beverage team made a positive impression through the delicious meals and humble service. We're also glad you participated in our cooking class — it’s one of our favorite cultural activities designed to offer guests a deeper connection with local traditions. Knowing you appreciated the experience means a lot to us. Thank you as well for highlighting the cleanliness of the room — our housekeeping team will be happy to know their efforts helped make your stay comfortable. We truly hope to have the opportunity to welcome you back soon and provide another memorable stay. Warm regards, Guest Experience Team Novotel Bali Nusa Dua

Customer review rating 3.0/5

Anna P. Couples - Confirmed reviews ALL

I chose this hotel for two wonderful events - a honeymoon and a birthday. To be honest, I expected that such a wonderful big hotel would not leave me without attention. However, this did not happen, although at the reception I indicated that my husband and I were on a honeymoon, but did not receive even the slightest compliment. It should be noted that the group from China was greeted with flower decorations and drinks. Why my husband and I did not receive such a welcome remains a mystery to me. Periodically, the beach area was closed due to events. How did they inform about this? With a piece of paper under the door. It was quite unpleasant. As if our vacation was less significant. As a simple overnight stay, this hotel is good, the beach is clean, but from a five-star hotel you still expect a better attitude towards yourself

Dear Mrs . Anna P. , Thank you very much for taking the time to share your feedback. First and foremost, please allow me to sincerely apologize for the disappointment you experienced during what should have been a truly special celebration for your honeymoon and birthday. It’s very regrettable that we missed the opportunity to make your stay more memorable, especially after you had informed our team about such meaningful occasions. At Novotel Bali Nusa Dua, we genuinely strive to provide warm, personalized service to every guest, and I’m truly sorry that this was not reflected in your experience. Your comments regarding the welcome experience and the communication about beach closures are taken very seriously. We understand how these moments can impact the overall feeling of being valued, and I will be addressing this with our team to ensure we improve moving forward. Please rest assured that your feedback is not taken lightly, and we will use it constructively to enhance the way we care for our guests—especially during important life events like yours. Should you give us another opportunity in the future, we would be honored to make it up to you and show you the genuine hospitality we are known for. Warmest regards, Grace Guest Experience Manager Novotel Bali Nusa Dua

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Other web-users rate our hotel

  • 458 reviews 9.2/10 Location
  • 1,072 reviews 6.4/10 Room
  • 1,178 reviews 8.9/10 Service
  • 29 reviews 3.4/10 WiFi
  • 360 reviews 6.4/10 Cleanliness
  • 324 reviews 8/10 Breakfast
  • 221 reviews 6.1/10 Value

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